Manage the resolution of customer tickets according to established Service Level Requirements (SLRs) Properly troubleshoot and resolve user computer issues including hardware and software related concerns Assist other technicians in resolving complex issues Ensure customer requirements and guidelines are identified and completed within the timeline set by the customer Ass

Job Number R0197881 Linux Systems Administrator The Opportunity Your combination of people skills and system administrator knowledge makes you the team hero, solving one problem after another. What if you could use those skills to improve the te chn ology supporting the Air Force? We're looking for a system administrator to maintain responsibility for the day to day manag

Review, audit, and monitor security compliance programs against security policies, standards, and frameworks such as SOC2, ISO 27000, NIST CSF, PCI DSS, etc. Support developing remediation plans for issues and risks, coordinate activities with owners, and track remediation to completion. Conduct periodic information security risk assessments. Aid in documenting and mainta

Provide first level phone support, performing problem recognition, research, isolation in a Linux environment, resolving hardware & software issues or escalating issues to Tier 2 team Assist inexperienced or nontechnical end users in resolving issues Diagnoses browser and networking issues Records and/or maintains accurate information within ticketing system Interfaces di

The Destiny Solution Consultant plays a pivotal role in advising and guiding customers on the optimal implementation and utilization of the Destiny solution, encompassing both Resource Manager and Library Manager solutions. This position acts as a trusted advisor to stakeholders within school districts, providing expert insights and best practices to maximize the value de

Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; de

Execute and lead manufacturing system testing both internally and customer facing Participate or lead Factory Acceptance Test (FAT) Provide guidance and direction to other team members during testing or troubleshooting activities Conduct software/firmware installation and updates Install operating systems (OS) on PC's Load system images Clone hard drives Interface with co

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Job Title / Level Commercial Based Satellite Program SME Secret Clearance Clearance Required? Secret Location CHARLESTON, SC 29407 US Fayetteville, NC 28314 US (Primary) Tampa, FL 33647 US % Travel 10 20% Job Description Are you a mission driven professional with a minimum 8 years of related SATCOM experience and a Secret clearance? Join us as our next Commercial Broadban

Physically racks and cables the PBD system Configures/tests the Windows/RHEL systems Configures/tests t an Active Directory domain Troubleshoots custom Window applications, backup solutions, patching solutions, configuration management solutions Creates Engineering Changes to support the lifecycle including engineering documentation Opportunities for travel

Develop and maintain system rules for the Radio Online application, aligning with Motorola Solutions, Inc.'s product and system guidelines. Conduct comprehensive integration and system testing in a cloud environment. Collaborate closely with software developers to refine and advance Radio Online. Provide timely support to users, addressing inquiries and resolving issues.

Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand alone and client server environment, including Microsoft (MS) server, Defense Message Systems (DMS), and other authorized IT systems as well as hardware and software for network services, storage networking devices, and servers. Integrate multiple Information Systems (IS)

This position has primary responsibility to support the various SICK Services and Products throughout North America. RESPONSIBILITIES Provide amazing customer service by effectively managing customer expectations. Support the various Services Organization programs. Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construc

The Senior Technical Support Analyst will be support the Master Library products that are part of the Follett School Solutions product portfolio and provides product and technical support to Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. The role is integral to exceeding our cus

What you'll do The Field Service Technician (FST) role is responsible for the implementation, installation, service, support, and training of Automation & Robotic Systems for our clients in highly diverse industries. An FST's primary responsibility will be to ensure new system installations are performed successfully by applying and tuning system variables to the pre defi